FAQ

  • Does ePerfect Project Secure My Data?

    Our first security defense is simple, important but often overlooked - we make sure every single connection between your computer or wireless device and the ePerfect Project servers is encrypted, using 265 bit securty encryption... more

    Does ePerfect Project Secure My Data?

    Our first security defense is simple, important but often overlooked - we make sure every single connection between your computer or wireless device and the ePerfect Project servers is encrypted, using 265 bit securty encryption which is roughly twice as strong as many banks use today. Unlike many other web-based services that provide encryption as an option, with ePerfect Project, this level of encryption and security is compulsory - there is simply no way to access ePerfect Project without at least 256bit encryption.

  • Is My Data Backed Up?

    Metadata The metadata is stored in a Microsoft SQL Database, which replicates itself to a separate server, so that in the event of a disaster, we could switch to the other database server. The data... more

    Is My Data Backed Up?

    Metadata

    The metadata is stored in a Microsoft SQL Database, which replicates itself to a separate server, so that in the event of a disaster, we could switch to the other database server. The data in this database is backed up nightly to tape in a separate datacentre.

    Recoverng data

    Whilst this arrangement provides excellent protection against disasters that affect entire servers, it doesn’t necessarily make it straightforward to recover individual data spaces or parts of spaces. Recovering accidentally-deleted data from backup is possible, but time consuming (more so the longer the data has been deleted for), and not a service we offer in all circumstances. Recovering the metadata for an individual data space without affecting other data spaces is even more time-consuming, and may in some circumstances not be possible (though we could always recover the entire system onto a standby server and then let the user copy over data/metadata by hand as required).

  • Does ePerfect Project Sell My Information or Data?

    No, all data is kept stictly confidential. We do not sell any information to any third parties at all. Please visit or Privacy Policy to learn more. more

    Does ePerfect Project Sell My Information or Data?

    No, all data is kept stictly confidential. We do not sell any information to any third parties at all. Please visit or Privacy Policy to learn more.

  • How Do I Access ePerfect Project from My Mobile Device?

    You can access ePerfect Project on your mobile device by visiting http://www.eperfectproject.com/design-center and bookmarking this URL on your device. more

    How Do I Access ePerfect Project from My Mobile Device?

    You can access ePerfect Project on your mobile device by visiting http://www.eperfectproject.com/design-center and bookmarking this URL on your device.